This policy explains what MIMIR (operated by SIA "MIMIR", Reg. No. 40203749446, Stabu iela 26-2A, Riga, LV-1011, Latvia — "we", "us") collects when you use the MIMIR platform at mimirdesk.com and app.mimirdesk.com (the "Service"), and how we handle it.
Subscriptions are processed by Lemon Squeezy as our Merchant of Record. Your card details are entered on and held by Lemon Squeezy — we never receive or store them. See Lemon Squeezy's privacy policy for how they handle payment data.
We use your data only to provide, secure, bill and support the Service. When you connect your own AI/provider keys, requests are sent to those providers you chose (e.g. Anthropic) to perform the actions you request. We do not sell your data or share it with third parties for advertising.
On our public website we measure traffic with a self-hosted, cookieless analytics tool (Umami). It sets no cookies, stores no IP addresses and builds no cross-site profiles; the anonymous counts never leave our own server. To opt out entirely, set umami.disabled=1 in your browser's localStorage for this site.
Provider keys are encrypted with a key that is never shipped to your browser. The app is served over HTTPS; access to your workspace requires your license key plus PIN. No system is perfectly secure, but we apply reasonable technical and organizational safeguards.
You can export all of your leads, clients, tasks and memory at any time from Settings → Download my data. On request (or on account closure) we delete your workspace data and your stored provider keys. EU/UK residents have GDPR rights (access, correction, erasure, portability, objection); California residents have CCPA/CPRA rights. To exercise any right, email info@mimir.lv.
We may update this policy; material changes will be posted here with a new date.